Shipping policy

Thank you for choosing NJS Premium for your beauty needs! We are committed to providing you with a seamless shopping experience and ensuring your favorite products arrive swiftly and safely. Please review the following information regarding our shipping procedures.

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📍 Shipping Locations

NJS Premium proudly ships to all addresses within the United States. We are actively working to expand our shipping capabilities to international destinations in the near future. Please check back for updates!

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⏱️ Order Processing Time

All orders are processed and prepared for shipment within 1 business day (Monday-Friday, excluding major holidays) from the time of purchase. Orders placed on weekends or public holidays will begin processing on the next business day.

You will receive a shipping confirmation email, including your tracking number, once your order has been dispatched.

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📦 Shipping Methods & Estimated Delivery Times

We partner with reliable carriers to deliver your order efficiently. Shipping costs are calculated at checkout based on your selected method and delivery address.

Please Note:

These delivery times are estimates and commence from the date of shipping, not the date of order.

Delivery times may be subject to carrier delays, unforeseen circumstances, or peak season volumes (e.g., holidays). NJS Premium is not responsible for delays caused by the shipping carrier.

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🌍 International Shipping

Currently, NJS Premium does not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding as we work towards expanding our service.

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📱 Orders Placed via TikTok Shop

If your order was placed through the NJS Premium TikTok Shop, it will be processed and shipped in accordance with TikTok's fulfillment guidelines and timelines. Rest assured, we will still ensure your products are dispatched quickly and reliably from our fulfillment center. You will receive tracking information once available through your TikTok account.

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📮 Tracking Your Order

Upon shipment of your order, a confirmation email containing your tracking number will be sent to the email address provided at checkout. You can also track your order directly through your Shopify account or by using the tracking link provided in the email. For TikTok orders, tracking updates will be available via your TikTok account.

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❗ Shipping Issues, Delays, or Lost Packages

While we strive for perfect delivery, occasional issues can occur. If you experience a significant delay beyond the estimated delivery time, or if your tracking information indicates a lost package, please contact us immediately at sales@njspremium.com.

To assist you promptly, please include your order number and a brief description of the issue in your email. We will investigate the matter with the shipping carrier and work diligently to resolve it.